Privacy policy

Effective Date: 2026-02-21

1. Introduction

ZenZone Center is operated by RMK Collective, LLC ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, use, or make a purchase through zenzonecenter.com (the "Service").

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data stored by your browser that helps websites remember information and improve functionality.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to RMK Collective, LLC, the operator of ZenZone Center.
  • Customer: Any person who visits, uses, or purchases from our Service.
  • Device: Any internet-connected device such as a phone, tablet, laptop, or desktop computer used to access the Service.
  • IP Address: A number assigned to your device when connected to the Internet.
  • Personal Data: Information that identifies, relates to, describes, or could reasonably be linked to you.
  • Service: The website and related services provided through zenzonecenter.com.
  • Third-Party Service: Any third party that helps us operate, analyze, market, fulfill, secure, or support the Service.
  • Website: The website accessible at zenzonecenter.com.
  • You: Any person or entity that uses the Service.

3. Information We Collect

We may collect information from you when you:

  • Visit our website
  • Create an account
  • Place an order
  • Subscribe to marketing communications
  • Fill out a form
  • Contact customer support

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details and purchase history
  • Any information you provide in messages, forms, or support requests

Automatically Collected Information

When you use our Service, we may automatically collect information such as your IP address, browser type, device type, referring pages, usage activity, and other technical data.

4. How We Use the Information We Collect

We may use your information to:

  • Process and fulfill orders: including order confirmation, payment processing, shipping, delivery, returns, and customer service
  • Communicate with you: about orders, account activity, service messages, and support requests
  • Improve our Service: through analytics, troubleshooting, usability improvements, and quality control
  • Personalize your experience: including remembering preferences and saving certain settings
  • Send marketing communications: where permitted by law or where you have opted in
  • Protect our business and users: including fraud prevention, security monitoring, and enforcing our policies
  • Comply with legal obligations: including tax, accounting, and regulatory requirements

5. Information from Third Parties

We may receive information about you from trusted third parties such as payment processors, fraud prevention providers, shipping carriers, analytics services, advertising platforms, and customer support tools to help us operate and protect our Service.

6. Sharing Your Information

We may share your information with:

  • Service providers: companies that help us operate the Service, such as hosting providers, payment processors, analytics services, shipping and fulfillment partners, email platforms, customer support services, and security tools
  • Affiliates: companies under common ownership or control with RMK Collective, LLC
  • Business transfers: in connection with a merger, financing, acquisition, bankruptcy, dissolution, or sale of assets
  • Legal authorities: when required by law, court order, subpoena, or to protect our rights, users, or property

We do not sell your personal information.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service, improve performance, remember preferences, understand website traffic, and support marketing efforts.

You can control or disable cookies through your browser settings. Please note that some parts of the Service may not function properly if cookies are disabled.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Service, complete transactions, maintain records, resolve disputes, comply with legal obligations, and enforce our agreements.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing. To submit a privacy request, contact us at support@zenzonecenter.com.

11. Children's Privacy

Our Service is not intended for children under 18, and we do not knowingly collect personal information from anyone under 18 years of age.

12. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate. By using our Service, you understand that your information may be transferred to locations with data protection laws that differ from those in your jurisdiction.

13. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: