Terms of service

Effective Date: 2026-02-21

1. Introduction

ZenZone Center is operated by RMK Collective, LLC ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at zenzonecenter.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to provide true, accurate, current, and complete information and to keep that information updated.

3.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, all activity that occurs under your account, and notifying us promptly of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit quantities, discontinue products, or update product listings at any time.

4.2 Pricing

Prices for our products are subject to change without notice. We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate, but errors may occur. We reserve the right to correct any errors and to cancel or refuse orders placed using incorrect information.

4.3 Payment Terms

  • Accepted Payment Methods: Payment methods offered at checkout.
  • Payment Processing: Payments are processed securely through Shopify Payments and/or other payment providers enabled on the Website.
  • Billing Information: You agree to provide current, complete, and accurate billing and contact information.

4.4 Order Acceptance

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in product descriptions, pricing, or shipping information
  • Suspected fraudulent or unauthorized transactions
  • Issues identified during payment or verification review

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for information on shipping methods, estimated delivery times, and shipping procedures. As stated in our Shipping Policy, we currently offer free shipping on all orders within the United States unless otherwise stated on a product page.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier, subject to any rights you may have under applicable consumer protection laws and our posted policies.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, replacements, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, videos, layouts, and software, is the property of RMK Collective, LLC or its licensors/content suppliers and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission
  • Use our name, branding, or trademarks without our prior written consent
  • Use automated tools to scrape, extract, or copy Website content without authorization

8. User Content

8.1 Submissions

If you submit, post, or transmit any content ("User Content") through the Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, display, and distribute such content in connection with operating the Services.

8.2 Prohibited Content

You agree not to submit any User Content that:

  • Is illegal, harmful, threatening, abusive, defamatory, obscene, or invasive of another's privacy
  • Infringes any intellectual property, privacy, publicity, or other rights of a third party
  • Contains malware, spam, or deceptive content

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Services for any unlawful purpose or in violation of applicable law
  • Interfering with or disrupting the Services, servers, or connected networks
  • Attempting to gain unauthorized access to any portion of the Services, other user accounts, or related systems
  • Misrepresenting your identity, affiliation, or authority

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Services.

10.2 No Warranty

We do not warrant that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Services will be accurate, complete, or reliable

11. Limitation of Liability

To the fullest extent permitted by law, RMK Collective, LLC, its directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of or inability to use the Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Services

12. Indemnification

You agree to indemnify, defend, and hold harmless RMK Collective, LLC and its affiliates, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to:

  • Your use of and access to the Services
  • Your violation of these Terms
  • Your violation of any law or the rights of a third party

13. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kansas, without regard to its conflict of law provisions.

15. Dispute Resolution

Informal Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter informally. Customers may contact our support team at support@zenzonecenter.com.

Arbitration

If the dispute cannot be resolved informally, the dispute will be settled through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Kansas, United States, and the arbitrator's decision will be final and binding.

Class Action Waiver

You agree that any dispute will be resolved individually and not as part of any class action, consolidated, or representative proceeding.

Exceptions

Either party may bring a claim in small claims court if eligible or seek injunctive relief for alleged infringement or misuse of intellectual property rights.

16. Changes to Terms

We reserve the right to update or replace these Terms at any time. Any changes become effective when posted on the Website. Your continued use of the Services after updated Terms are posted constitutes your acceptance of those changes.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

17.2 Entire Agreement

These Terms, together with our posted policies, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements relating to the same subject matter.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Contact Information

If you have any questions about these Terms, please contact us: